PAYMENT POLICY
1. Accepted Payment Methods You may pay using the payment methods
displayed and enabled at checkout. Available methods may change
depending on your location, device, order, and payment provider.
Please check the checkout page for the methods available for your
order.
2. When You Are Charged Payment is generally authorized or collected
when you place your order, according to the payment method and
provider used. Some payment methods may have their own
authorization, capture, or settlement timing.
3. Currency and Total The currency, product price, applicable taxes,
shipping charges, discounts, and final order total will be shown at
checkout before you submit your order. Standard shipping is
currently free for eligible orders shipped within the contiguous 48
United States. Applicable taxes are calculated at checkout based on
the information available and relevant rules.
4. Payment Security Payments are processed through the payment
providers available at checkout. We do not ask you to email us your
full payment card number or security code. Do not share your
password or payment credentials with anyone claiming to represent
our store.
5. Payment Authorization and Order Review An order may be delayed or
cancelled where payment cannot be authorized, required information
is incomplete, fraud is reasonably suspected, or another lawful
reason applies. If an order is cancelled after payment has been
collected, any refund due will be processed to the original payment
method where possible.
6. Refunds Approved refunds are generally sent to the original payment
method. Your bank or payment provider controls when the funds appear
in your account. See our Returns & Refunds Policy for eligibility
and processing details.
7. Taxes Applicable taxes are calculated and displayed at checkout
where required. Tax treatment may vary by delivery address and
applicable law.
8. Contact For payment questions, email support@ivorytailpetsurrly.com
and include your order number. Do not include full card details in
your message.